Latest Episodes
Design of Communication
The Art of Delivering Bad News as a Design or Tech Leader
Delivering bad news is one of the most difficult parts of being a design or tech leader. When we deliver bad news we can receive backlash and you might have had some negative experiences in the past
Communication Techniques to Build Better Professional Relationships
Good relationships with your colleagues, your managers, your clients and those around you can make all the difference in your career and overall work satisfaction. By having better relationships at work, it has been found that it
Why You Don’t Need to Live Abroad to Develop Your English Speaking Skills
Many times we think we need to move to an English speaking country to improve our English. After my own experience of studying languages, studying linguistics and my own experience of teaching my students and watching many
Taking Your English Fluency to the Next Level
The time has come where I want to get to the next level. What you have been doing to improve your communication skills and fluency might have worked up until now but you have reached a point
Highlighting Your Strengths for a Confident Job Interview
A big part of the job interview is to show case your strengths. Your goal is to demonstrate your strengths and experience that is most relevant to the job that you are applying to. But highlighting your
How to Engage People in Your Presentations
Have you ever delivered a presentation at work to colleagues, clients or stakeholders and as soon as you finish, you are asked questions that you have just addressed in your presentation. They weren't listening! It’s a harsh
Simplifying Your Language For Cross-cultural Communication
Simplicity is the ultimate sophistication. When it comes to communicating our ideas, speaking concisely is a frequent challenge for most speakers. It doesn’t matter if English is your first language or not. We have so much to
How to Summarise Information and End Your Presentation
When it comes to delivering a talk or presentation, the closing is one of the most difficult parts. It’s the last thing that your audience hears and remembers. It doesn't matter how strong you started or how
The Gap or the Gain – Handling Setbacks and Dealing with Rejection
If you have been dealing with no’s and rejection recently, you are not alone. My inbox has been filled with messages from professionals from all over the world sharing how they are losing opportunities and the rejection
Embracing your identity, culture, language and authenticity with Rosie Yeung
No one can or should do this alone. Today I am interviewing Rosie Yeung, President and Founder of her own company, Changing Lenses. Rosie is a Coach, Speaker, Educator, and Podcaster for Justice, Equity, Decolonisation and Inclusion
7 Episodes for Communication and Fluency
One Year Anniversary Special 365 days... 52 Episodes... 78 countries... 1000’s of downloads and one year of The Design of Communication! Today is an extra special day and episode. Not only are we celebrating one year
How to Develop, Build, Implement and Refine Your Professional Speaking Skills
Stage 1 - Unlock your language Stage 2 - Enhance your communication Stage 3 - Build your professional skills Stage 4 - Skyrocket your career Stage 5 - Refine your advanced skills This is The Fluent Speakers
Why you are not a confident English speaker: The Steps for Designers and Tech Professionals
A lot of the time we think becoming more confident in English means spending more time speaking the language - speaking more with native English speakers and that you aren’t doing enough. You might think you need
3 Easy Strategies to Remember and Retain English Vocabulary
Why is it so difficult to make new vocabulary words stick in our brains? The working memory is crucial when it comes to learning and acquiring vocabulary. Like a memory card or your iPhone, our working memory holds a
Answering The Interview Question: How Do You Handle Challenging Situations
If you have had an interview in English before - you've probably been asked this question. How do you handle challenging situations? Coming up with an answer for a situational question can be tricky. Do you describe the situation
Imposter Syndrome in Your Life and Career
You can have all the qualifications and experience in the world, but still feel inadequate and insecure in your ability to make a contribution in your workplace. Our internal monologue will say things like: Once I get complete this
The Unspoken Rules of Working Abroad as a British Designer + Founder
Living and working abroad is a unique experience that shapes who we are and enriches our lives. Today I am interviewing Laura Nicole Brown, founder of Inspiratti, an innovative branding agency that helps businesses to discover their unique differentiation,
5 Ways to Make a Great First Impression in English
Not only do first impressions count… they last. We only get one chance to make a great first impression. According to research that window is very small and most people will make an initial judgement of someone within 7
Speaking English Under Pressure
Why do we sometimes forget our words? Why do we feel pressure when speaking in English? Why do we freeze up and our mind goes blank? Do you ever find you lose your words when you have to speak
Should, Would or Could
Many times we can feel like a different person in English. I am often told by Designers and Tech Professionals that they don't feel as smart in English as they do in their first language. That they are less
Common Verb Mistakes
Make or do? Say me or tell me? Lie down or lay down? After coaching 1000’s of students with all different levels and language backgrounds, you start to see the same common errors happening. In today’s episode, I am
Alternatives to asking how are you?
This is such a simple question. Probably the first question that you ever learned English… And it’s one that was probably drilled into you. When you first learn English - one of the first questions you learn is ‘how
Disagreeing in English
Disagreeing with someone can be difficult. Whether you are disagreeing with someone about their preferred pizza toppings… Or how much time you need to complete a project… Disagreeing with someone doesn’t just come down to the words we use.
Buzzwords and Technical Jargon
Customer journey, ideation, put a pin in it... What are they all talking about? If you are working with global teams and in the tech industry, you've likely heard these words many times. These words and phrases are known
